Privacy Policy

Welcome to INAMI (“we”, “our”, “us”).
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when visiting our website, making a purchase, or interacting with us.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

Personal Information:

  • Name, email address, phone number, shipping and billing address
  • Payment details (processed securely through our payment gateway)

Non-Personal Information:

  • Browser type, IP address, device information
  • Pages visited, duration, and referral source (for analytics purposes)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order, delivery, or support inquiries
  • Send product updates, promotions, or marketing emails (only if you consent)
  • Improve our website, services, and customer experience
  • Comply with legal and financial regulations

INAMI may also use and disclose your Customer Data with and to third parties in order to fulfil the purposes listed above. INAMI shall use its best endeavours to ensure that its employees, officers, agents, consultants, contractors and such other third parties mentioned above who are involved in the collection, use and disclosure of Customer Data will observe and adhere to the terms of this Privacy Policy. INAMI may disclose your Customer Data to law enforcement agencies and government for security, customs and immigration purposes.

In addition, INAMI may disclose Customer Data to our legal advisors for establishing, exercising or defending our legal rights, to our other professional advisors, or as otherwise authorised or required by law. Further, INAMI may disclose Customer Data, as is necessary, to investigate suspected unlawful activities including but not limited to fraud, intellectual property infringement or privacy.

3. How We Protect Your Information

Your privacy and data security are important to us.
We use industry-standard measures to protect your information from unauthorized access, misuse, loss, or alteration.

All payment information is processed securely through third-party payment gateways. We do not store your full payment card details.

4. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share limited information with trusted third parties who help us operate our business, such as:

  • Shipping partners (for delivery)
  • Payment processors (for secure transactions)
  • Email service providers (for updates and support)

These partners are required to keep your information confidential and use it only for the agreed purposes.

5. Cookies

Our website uses cookies to improve browsing experience and personalize content.
Cookies help us understand how visitors use our site, so we can make improvements. You can disable cookies in your browser settings at any time, but some site features may not work properly.

6. Marketing Communication

If you subscribe to our mailing list, we may send you updates or promotions.
You can unsubscribe at any time by clicking the “unsubscribe” link in any of our emails.

7. Your Rights

You have the right to:

  • Access and request a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data (where applicable by law)
  • Withdraw consent for marketing communication

To make a request, please contact us at [support@inami.com].

8. Data Retention

We retain your personal data only as long as necessary for business, legal, or accounting purposes — for example, to fulfill your order or comply with tax obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page, and updates take effect immediately upon posting.

10. Contact Us

If you have comments, questions or complaints about or requests relating to this Privacy Policy statement, please contact INAMI in writing at the address below referencing ‘Privacy Policy’:

DATA PROTECTION OFFICER (DPO):
Email:
support@inami.com

ADDRESS:
SUITE 21-29, AVENUE CREST NO. 2A,
JALAN JUBLI PERAK 22/1, SEKSYEN 22,
40300 SHAH ALAM, SELANGOR

If you have comments, questions or complaints about or requests relating to this Privacy Policy statement, please contact us at [ support@inami.com ]